Act! helps manufacturer to grow through new sales channels
Since switching to Act!, this Dutch manufacturer has not only been able to better manage its fast-growing customer database, but it has also improved its production forecasts.
“I wouldn’t consider any CRM supplier other than Act!. In our case, this system has been fine-tuned to create a whole range of interfaces between databases that used to operate separately in the past.”
Ruurd Schut
International Sales Manager
Results
- FIB Industries can monitor what materials are being used or how many plant hours a particular project is consuming.
- With Act!, the company is now able to distribute important information throughout the entire organization fast and effectively.
- The production schedule can be managed much more accurately, with expected orders tracked, material requirements calculated and engineering hours budgeted.
- As well as performing its standard CRM function, Act! is also serving as a powerful forecasting tool.