What's New in Act!

Your trusted CRM choice just got better. Act! now includes CRM and Marketing Automation in one with the new Act! Growth Suite, providing everything you and your team need to successfully run and grow your business. 
The next generation of Act! is here! 


Recent innovations

Recent innovations include the new Act! Growth Suite, 170+ mobile responsive Marketing Automation email templates, Marketing Automation dashboards in Act! Insight, a new Marketing Automation campaign calendar view, and so much more! If you haven’t seen Act! lately, here’s what you’ve missed….

  • Marketing Automation email templates, visual workflow and image manager, dashboards, calendar, & assets *
    Act! Growth Suite is an all-in-one sales and marketing platform, providing everything you need to successfully run and grow your business!
  • Office integration for Chrome™ users
    Google Chrome™ users now have full Microsoft® Office integration functionality when using the web client.
  • Compatibility with Office 2019 & Windows Server 2019
    Act! is now compatible with Microsoft® Office 2019 and Windows Server 2019.
  • Act! Companion card reader , heat maps , & more
    Easily add new contacts to Act! on-the-fly with the new business card reader.
2018 timeline
  • Act! Marketing Automation
    Optimize all the ways you communicate with prospects and customers to maximize engagement and drive business growth with Act! Marketing Automation.
  • Dynamic sales pipeline management
    See a complete, visual representation of your sales pipeline to project revenue, adjust strategy, and quickly focus efforts. In-context KPIs provide an instant roll-up of metrics like opportunity close rate, closed-won value, open deals, and more based on filters you apply.
  • Custom Tables & Industry Template Library
    Unlock the full potential of Act! with Custom Tables, providing maximum adaptability to bring complex data sets, unique business processes, and specialized industry practices together in Act!. Get started with numerous out-of-the-box templates for Consulting, Event Planning, Insurance, Loans, Mortgage, Product Inventory, Projects, Realty, Service, Software, and Support—all included in the Industry Template Library.
  • Next generation Outlook® integration Question Mark Icon for More Details
    Extend your connected workspace via next generation Microsoft® Outlook® integration for Act!.
2017 timeline
v22.1 v22
  • Act! Companion mobile app
    Stay connected to key Act! details from wherever you work with Act! Companion, a native mobile CRM app designed for iPhone®, iPad®, and Android™.
  • Act! Insight dashboards Question Mark Icon for More Details
    Guide decision-making with rich, actionable insights from interactive Act! Insight dashboards covering individual, team, and business performance.
  • Act! Contact Link for use with Outlook®
    Streamline workflow between Act! and Microsoft® Outlook® with Act! Contact Link. Attach the text of an Outlook® email to Act!, create or edit Act! contacts, and schedule or view Act! activities—all from within Outlook®.
  • Ask Act!™ with Amazon Alexa Question Mark Icon for More Details
    Ask for key Act! contact and calendar details, then sit back as Ask Act! with Amazon Alexa tells you what you want to know—no need to search your laptop or phone. Ask Act! works with Amazon Echo, Echo Dot, and Echo Show.
  • eCommerce connections Question Mark Icon for More Details
    Connect with popular eCommerce solutions BigCommerce, Ecwid, Etsy, Shopify, Volusion, and WooCommerce for visibility into customer purchase history in Act!.
2016 whats new
v20.1 v21
  • Act! Connect app marketplace
    Connect to popular business apps like Slack™, QuickBooks® Online, Shopify, and hundreds more via Act! Connect—no coding or special skills needed.
  • Act! Connect Link
    Act! Connect Link delivers the power of the Act! Connect integration platform to Act! desktop users with no complicated setup—simply install and go.
  • Act! API
    Integrate CRM functionality into virtually any system or application.