Customer Success

LMT Mercer Group

mercer group, inc. logo

Act! helps shape new product development for molding firm

This New Jersey-based firm has become a market leader in its field thanks to a combination of product innovation and high-quality customer service, both of which it continues to achieve thanks to Act!.
r grenier headshot from lmt products
“All these customer suggestions and ideas are recorded in Act!, so it’s an invaluable source of information that our product development team can turn to when it comes to improving an existing product or developing entirely new ones to fill a gap in the market.”

Roby Grenier

Territory Manager: East


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