{"id":42607,"date":"2021-08-05T12:17:06","date_gmt":"2021-08-05T12:17:06","guid":{"rendered":"https:\/\/act.com\/crm-systems-and-gdpr-compliance\/"},"modified":"2023-01-18T12:56:10","modified_gmt":"2023-01-18T19:56:10","slug":"logiciels-crm-et-conformite-rgpd","status":"publish","type":"page","link":"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/","title":{"rendered":"Logiciels CRM et conformit\u00e9 RGPD"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"42607\" class=\"elementor elementor-42607 elementor-2492\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-360088f topSctGlb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"360088f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b027d9a\" data-id=\"b027d9a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0552ca4 elementor-widget elementor-widget-heading\" data-id=\"0552ca4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Logiciels CRM et conformit\u00e9 RGPD<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79bfff4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79bfff4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2021cc9\" data-id=\"2021cc9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7e4aecb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e4aecb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0e0c662\" data-id=\"0e0c662\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4abe891 elementor-widget elementor-widget-text-editor\" data-id=\"4abe891\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4>Mon syst\u00e8me CRM est-il compatible avec le RGPD?<\/h4><p>Maintenant que le RGPD est l\u00e0, de nombreuses entreprises se tournent vers les \u00e9diteurs de logiciels et demandent si leurs produits sont conforme au RGPD. Tout \u00e9diteur responsable est susceptible de r\u00e9pondre que la conformit\u00e9 RGPD est plus de l&#8217;ordre des processus internes que de l&#8217;ordre des logiciels. Il est donc important que les entreprises commencent par examiner leurs processus et pratiques internes, ce qui permettra de d\u00e9terminer les exigences logicielles n\u00e9cessaires pour devenir conforme au RGPD.<\/p><h4>En quoi les logiciels CRM peuvent-ils aider avec le RGPD ?<\/h4><p>Une fois que les processus n\u00e9cessaires pour atteindre et maintenir la conformit\u00e9 RGPD ont \u00e9t\u00e9 d\u00e9finis, un syst\u00e8me CRM est un outil extr\u00eamement pr\u00e9cieux pour soutenir vos efforts de protection des donn\u00e9es. La plupart des syst\u00e8mes CRM ont un certain nombre de fonctionnalit\u00e9s qui vous permettent de configurer des processus conformes au RGPD. Voici quelques exemples relatifs aux domaines cl\u00e9s du RGPD :<\/p><ul><li style=\"list-style-type: none;\"><ul><li><strong>Donn\u00e9es personnelles :<\/strong> Une grande partie des informations que vous enregistrez dans un logiciel CRM est susceptible d&#8217;\u00eatre consid\u00e9r\u00e9e comme des \u00ab donn\u00e9es personnelles \u00bb dans le cadre du RGPD. Par cons\u00e9quent, il est d&#8217;une importance primordiale que vous vous assuriez que la cr\u00e9ation, le stockage, la gestion et l&#8217;utilisation des donn\u00e9es sont effectu\u00e9s de mani\u00e8re conforme. Il est non seulement important de s\u00e9curiser les donn\u00e9es, mais vous devez \u00e9galement vous assurer qu&#8217;elles ne sont conserv\u00e9es que le temps n\u00e9cessaire \u00e0 leur traitement.<\/li><\/ul><\/li><\/ul><ul><li style=\"list-style-type: none;\"><ul><li><strong>Consentement :<\/strong> Les logiciels CRM peuvent g\u00e9n\u00e9ralement vous aider \u00e0 g\u00e9rer les opt-ins. Les champs peuvent \u00eatre configur\u00e9s dans la base de donn\u00e9es CRM pour fournir des options d&#8217;activation granulaires bas\u00e9es sur le type de communication (newsletters, offres commerciales, notifications produit) ou le canal de communication (t\u00e9l\u00e9phone, email, sms, poste).<\/li><\/ul><\/li><\/ul><ul><li><strong><br \/>Le droit \u00e0 l&#8217;oubli :<\/strong> les syst\u00e8mes CRM permettent g\u00e9n\u00e9ralement la suppression des fiches contact, ce qui supprime \u00e0 son tour toutes les entr\u00e9es et donn\u00e9es associ\u00e9es au contact. La suppression peut \u00eatre enregistr\u00e9e dans le CRM pour indiquer par exemple qui a effectu\u00e9 la suppression, et quand.<\/li><\/ul><h4>Act! et la protecion des donn\u00e9es<\/h4><p>Chez Act!, la confidentialit\u00e9 et la protection des donn\u00e9es sont toujours au c\u0153ur de nos pr\u00e9occupations et nous nous engageons \u00e0 aider nos utilisateurs \u00e0 se conformer au RGPD. Nos solutions CRM Act! sont tr\u00e8s flexibles et offrent une grande vari\u00e9t\u00e9 de fonctionnalit\u00e9s qui peuvent aider les utilisateurs \u00e0 g\u00e9rer efficacement leurs processus en conformit\u00e9 avec R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es. En plus de cela, nos solutions Cloud sont certifi\u00e9es SOC 2. Cela signifie que nous avons men\u00e9 \u00e0 bien un processus d&#8217;audit rigoureux men\u00e9 par un organisme ind\u00e9pendant afin de d\u00e9montrer notre engagement en mati\u00e8re de s\u00e9curit\u00e9 des donn\u00e9es.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8c04b9 elementor-widget elementor-widget-text-editor\" data-id=\"a8c04b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>En savoir plus sur le CRM et le RGPD :<\/h4><ul><li><span style=\"color: #328cc3;\"><a style=\"color: #328cc3;\" href=\"https:\/\/www.act.com\/fr\/definition-du-crm\/\">D\u00e9finition du CRM<\/a><\/span><\/li><li><span style=\"color: #328cc3;\"><a style=\"color: #328cc3;\" href=\"https:\/\/www.act.com\/fr\/ressources\/conformite-rgpd\/\">Conformit\u00e9 RGPD<\/a><\/span><\/li><li><a href=\"https:\/\/www.act.com\/fr\/comment-choisir-un-crm\/\"><span style=\"color: #328cc3;\">Comment choisir la meilleure solution CRM pour votre entreprise<\/span><\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-326415b elementor-widget elementor-widget-image\" data-id=\"326415b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en-gb\/guides\/gdpr-compliance\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"241\" src=\"https:\/\/products.act.com\/wp-content\/uploads\/2021\/12\/guide-act-conformite-rgpd-et-logiciels-crm.jpg\" class=\"attachment-large size-large wp-image-42618\" alt=\"\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/2021\/12\/guide-act-conformite-rgpd-et-logiciels-crm.jpg 1024w, https:\/\/products.act.com\/wp-content\/uploads\/2021\/12\/guide-act-conformite-rgpd-et-logiciels-crm-300x71.jpg 300w, https:\/\/products.act.com\/wp-content\/uploads\/2021\/12\/guide-act-conformite-rgpd-et-logiciels-crm-768x181.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6bed599 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6bed599\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b015c2\" data-id=\"4b015c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-723e90a elementor-widget elementor-widget-html\" data-id=\"723e90a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script src=\"https:\/\/ajax.googleapis.com\/ajax\/libs\/jquery\/3.5.1\/jquery.min.js\"><\/script>\r\n<script>\r\n$(document).scroll(function () {\r\n    var y = $(this).scrollTop();\r\n    if (y > 200) {\r\n        $('.bottomMenu, .bottom_menu_close').fadeIn();\r\n    } else {\r\n        $('.bottomMenu, .bottom_menu_close').fadeOut();\r\n    }\r\n\r\n});\r\n$(document).ready(function(){\r\n    $(\".bottom_menu_close\").click(function(){\r\n$(\".bottomMenu\").hide();\r\n});\r\n});\r\n\r\n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff1860f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ff1860f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d98c4ee\" data-id=\"d98c4ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-619f41a elementor-widget elementor-widget-heading\" data-id=\"619f41a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9sultats optimaux. Investissement minimal.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4a34e8 elementor-widget elementor-widget-heading\" data-id=\"d4a34e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 passer \u00e0 l'action ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4446cd elementor-align-center elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"c4446cd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.act.com\/fr\/essai\/act\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Essayez Act!<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61b1d34 footer_custom elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61b1d34\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-92c1754\" data-id=\"92c1754\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d98055d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d98055d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-60a8fce\" data-id=\"60a8fce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c7e79d cross_footer_custom elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"5c7e79d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg 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100) {\n            jQuery('.footer_custom').fadeIn();\n          } else {\n            jQuery('.footer_custom').fadeOut();\n          }\n});\njQuery('.cross_footer_custom').click(function(){\n\tjQuery('.footer_custom').remove();\n})\n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e37a1ba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e37a1ba\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7874b53\" data-id=\"7874b53\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7283d89 elementor-widget elementor-widget-heading\" data-id=\"7283d89\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Essayez Act!.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1b192dd\" data-id=\"1b192dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14c93eb elementor-widget elementor-widget-heading\" data-id=\"14c93eb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Essai gratuit sans t\u00e9l\u00e9chargement.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-02d75fa\" data-id=\"02d75fa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-89732ce elementor-align-center elementor-widget elementor-widget-button\" data-id=\"89732ce\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/D\u00e9marrer\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\"> D\u00e9marrer<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Logiciels CRM et conformit\u00e9 RGPD Mon syst\u00e8me CRM est-il compatible avec le RGPD? Maintenant que le RGPD est l\u00e0, de nombreuses entreprises se tournent vers les \u00e9diteurs de logiciels et demandent si leurs produits sont conforme au RGPD. Tout \u00e9diteur responsable est susceptible de r\u00e9pondre que la conformit\u00e9 RGPD est plus de l&#8217;ordre des processus [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"folder":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Logiciels CRM et conformit\u00e9 RGPD<\/title>\n<meta name=\"description\" content=\"La plupart des syst\u00e8mes CRM ont un certain nombre de fonctionnalit\u00e9s qui vous permettent de configurer des processus conformes au RGPD.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Logiciels CRM et conformit\u00e9 RGPD\" \/>\n<meta property=\"og:description\" content=\"La plupart des syst\u00e8mes CRM ont un certain nombre de fonctionnalit\u00e9s qui vous permettent de configurer des processus conformes au RGPD.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/\" \/>\n<meta property=\"og:site_name\" content=\"Act!\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-18T19:56:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/2021\/12\/guide-act-conformite-rgpd-et-logiciels-crm.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/\",\"url\":\"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/\",\"name\":\"Logiciels CRM et conformit\u00e9 RGPD\",\"isPartOf\":{\"@id\":\"https:\/\/products.act.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/2021\/12\/guide-act-conformite-rgpd-et-logiciels-crm.jpg\",\"datePublished\":\"2021-08-05T12:17:06+00:00\",\"dateModified\":\"2023-01-18T19:56:10+00:00\",\"description\":\"La plupart des syst\u00e8mes CRM ont un certain nombre de fonctionnalit\u00e9s qui vous permettent de configurer des processus conformes au RGPD.\",\"breadcrumb\":{\"@id\":\"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/#primaryimage\",\"url\":\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/2021\/12\/guide-act-conformite-rgpd-et-logiciels-crm.jpg\",\"contentUrl\":\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/2021\/12\/guide-act-conformite-rgpd-et-logiciels-crm.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/products.act.com\/fr\/logiciels-crm-et-conformite-rgpd\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/products.act.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Logiciels CRM et conformit\u00e9 RGPD\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/products.act.com\/fr\/#website\",\"url\":\"https:\/\/products.act.com\/fr\/\",\"name\":\"Act!\",\"description\":\"CRM &amp; 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