{"id":72939,"date":"2023-04-13T16:42:08","date_gmt":"2023-04-13T23:42:08","guid":{"rendered":"https:\/\/www.act.com\/6-2023-marketing-trends-you-cant-ignore\/"},"modified":"2023-04-27T15:07:19","modified_gmt":"2023-04-27T22:07:19","slug":"6-2023-marketing-trends-you-cant-ignore","status":"publish","type":"post","link":"https:\/\/products.act.com\/en-gb\/6-2023-marketing-trends-you-cant-ignore\/","title":{"rendered":"6 2023 Marketing Trends You Can\u2019t Ignore"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-72682 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/Act-Marketing-Trends-You-Cant-Ignore-02.png\" alt=\"a decorative illustration showing a robot pointing to shapes representing marketing ads\" width=\"640\" height=\"425\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/Act-Marketing-Trends-You-Cant-Ignore-02.png 640w, https:\/\/products.act.com\/wp-content\/uploads\/Act-Marketing-Trends-You-Cant-Ignore-02-300x199.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Blackberry, Nokia, Kodak, Toys-R-Us \u2014 what&#8217;s common among these companies who were once giants in their industries? They failed to innovate and evolve with changing market dynamics. As a result, their competitors left them behind.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you don&#8217;t want that to happen to your business, you must keep an eye on the fast-changing <\/span><span style=\"font-weight: 400;\">marketing trends<\/span><span style=\"font-weight: 400;\"> in your industry and use emerging media and technology for effective communication and brand positioning.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In 2023, that means keeping an eye on important <\/span><span style=\"font-weight: 400;\">new trends<\/span><span style=\"font-weight: 400;\"> like <\/span><span style=\"font-weight: 400;\">artificial intelligence<\/span><span style=\"font-weight: 400;\">, video marketing, <\/span><span style=\"font-weight: 400;\">automation<\/span><span style=\"font-weight: 400;\">, and more. Read on to see some of the biggest trends <\/span><span style=\"font-weight: 400;\">you can\u2019t ignore<\/span><span style=\"font-weight: 400;\"> that show where marketing is headed in 2023.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">1. Artificial intelligence<\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-72732 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-4.png\" alt=\"A call out box that says &quot;the global AI market is expected to exceed $1.8 billion by 2030\" width=\"1024\" height=\"256\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-4.png 1024w, https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-4-300x75.png 300w, https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-4-768x192.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">In 2022, AI went mainstream with <\/span><span style=\"font-weight: 400;\">ChatGPT<\/span><span style=\"font-weight: 400;\"> and Dall.E 2. But 2023 is the year AI will begin to transform every aspect of business and marketing forever. According to forecasts, the global AI market is expected to exceed <\/span><a href=\"https:\/\/techjury.net\/blog\/ai-statistics\/#gref\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">$1.8 billion by 2030<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AI empowers <\/span><span style=\"font-weight: 400;\">marketing teams<\/span><span style=\"font-weight: 400;\"> with small budgets to do things that cost thousands of dollars and require high technical expertise. For example, they can use it to create human-like presenters for videos or <\/span><span style=\"font-weight: 400;\">webinars<\/span><span style=\"font-weight: 400;\">, build realistic voiceovers, and automate <\/span><span style=\"font-weight: 400;\">content creation<\/span><span style=\"font-weight: 400;\"> for <\/span><a href=\"https:\/\/dev-inproduct.pantheonsite.io\/en-gb\/content-marketing-definition\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">content marketing<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><span style=\"font-weight: 400;\">digital marketing campaigns<\/span><span style=\"font-weight: 400;\">. You can turn your imagination into <\/span><span style=\"font-weight: 400;\">high-quality<\/span><span style=\"font-weight: 400;\"> images, build landing pages and websites, and, above all, improve your <\/span><a href=\"https:\/\/act.com\/en-gb\/how-to-improve-customer-experience-with-crm\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">user experience<\/span><\/a><span style=\"font-weight: 400;\"> by communicating with your audience and understanding your <\/span><span style=\"font-weight: 400;\">potential customer<\/span><span style=\"font-weight: 400;\">\u2019s needs better than ever.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It also helps you cut costs, automate repetitive work, and find innovative solutions to complex problems. For example, AI can help you automate customer service by addressing your most frequent customer issues through <\/span><span style=\"font-weight: 400;\">chatbots<\/span><span style=\"font-weight: 400;\">. Similarly, it can help you <\/span><span style=\"font-weight: 400;\">optimise<\/span><span style=\"font-weight: 400;\"> your advertising spending by identifying your most profitable channels.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In short, AI will only improve with time, and the businesses that see it as a facilitator rather than a competitor will set themselves up to thrive.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">2. Short video content\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Video is the perfect storytelling platform because it&#8217;s inherently engaging. It is already the most popular digital content type, and nearly<\/span><a href=\"https:\/\/www.vidyard.com\/state-of-video-report\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">70 percent of marketers<\/span><\/a><span style=\"font-weight: 400;\"> say it drives the highest conversions and is key to their <\/span><span style=\"font-weight: 400;\">content strategies<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But the <a href=\"https:\/\/act.com\/en-gb\/six-reasons-why-video-content-marketing-is-more-important-than-ever\/\" target=\"_blank\" rel=\"noopener\">video marketing<\/a> landscape has changed drastically over the last few years with the rise of <\/span><span style=\"font-weight: 400;\">TikTok<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">Snapchat<\/span><span style=\"font-weight: 400;\">, and other short-video platforms. <\/span><a href=\"https:\/\/blog.hubspot.com\/marketing\/video-marketing-report\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Studies show<\/span><\/a><span style=\"font-weight: 400;\"> that viewers watch nearly all <\/span><span style=\"font-weight: 400;\">short-form<\/span><span style=\"font-weight: 400;\"> videos for over 40% of their duration, while 30% of videos have an average watch duration of over 81%. This has forced YouTube and Facebook to introduce Shorts and <\/span><span style=\"font-weight: 400;\">Reels<\/span><span style=\"font-weight: 400;\">, their own versions of <\/span><span style=\"font-weight: 400;\">TikTok<\/span><span style=\"font-weight: 400;\">-style short videos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a business owner, you can benefit from this trend by investing more resources in creating short-quality<\/span><span style=\"font-weight: 400;\">\u00a0content<\/span><span style=\"font-weight: 400;\"> videos for <\/span><span style=\"font-weight: 400;\">TikTok<\/span><span style=\"font-weight: 400;\">, YouTube, Facebook, and other <\/span><span style=\"font-weight: 400;\">social media platforms<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shorter content not only drives more engagement but is also more addictive. It helps you retain viewers longer, resulting in greater <\/span><span style=\"font-weight: 400;\">brand awareness<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-72710 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-1.png\" alt=\"a call out box that says Studies show that viewers watch nearly all short-form videos for over 40% of their duration,\" width=\"1024\" height=\"256\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-1.png 1024w, https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-1-300x75.png 300w, https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-1-768x192.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">3. Personalisation<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your <\/span><span style=\"font-weight: 400;\">target audience<\/span><span style=\"font-weight: 400;\"> is bombarded with advertisements, notifications, and marketing messages from all directions. If you want them to notice you and take an interest in your offers, you must personalise your messaging strategy. According to one study, <\/span><a href=\"https:\/\/www.slideshare.net\/adobe\/adobe-personalization-2020-survey-of-consumers-and-marketers?from_action=save\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">47% of marketers say<\/span><\/a><span style=\"font-weight: 400;\"> personalised marketing has an ROI of $3-10 for every dollar spent, while 22% believe it returns $11 or more for every dollar.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s personalisation? Tailoring your message, offers, and communication to your audience\u2019s needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, when a user lands on your <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> store, show them a tailored product listing based on their interests and purchase history. Similarly, you can use dynamic content for landing pages and emails to address your subscribers by name and share content designed for their needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Amazon is an excellent example of <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> personalisation, as it uses <\/span><span style=\"font-weight: 400;\">algorithms<\/span><span style=\"font-weight: 400;\"> including your browsing history and previous activity on its platform to suggest relevant products.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-72703 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-2.png\" alt=\"a callout box that says 47% of marketers say personalized marketing has an ROI of $3-10 for every dollar spent, while 22% believe it returns $11 or more for every dollar.\" width=\"1024\" height=\"256\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-2.png 1024w, https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-2-300x75.png 300w, https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-2-768x192.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">4. Marketing automation<\/span><\/h2>\n<p><a href=\"https:\/\/vimeo.com\/367051194\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Marketing <\/span><span style=\"font-weight: 400;\">automation<\/span><\/a><span style=\"font-weight: 400;\"> has been among the hottest <\/span><span style=\"font-weight: 400;\">digital marketing strategy<\/span><span style=\"font-weight: 400;\"> trends over the past few years. But with the recent AI advancements you can expect during this and <\/span><span style=\"font-weight: 400;\">next year<\/span><span style=\"font-weight: 400;\"> to see a new wave of <a href=\"https:\/\/act.com\/en-gb\/what-is-marketing-automation\/\" target=\"_blank\" rel=\"noopener\">marketing <\/a><\/span><a href=\"https:\/\/act.com\/en-gb\/what-is-marketing-automation\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">automation<\/span><\/a><span style=\"font-weight: 400;\"> tools helping businesses increase productivity, reduce costs, increase <\/span><span style=\"font-weight: 400;\">SEO<\/span> <span style=\"font-weight: 400;\">rankings<\/span><span style=\"font-weight: 400;\">, improve customer <\/span><span style=\"font-weight: 400;\">retention<\/span><span style=\"font-weight: 400;\">, and generate higher sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Automation<\/span><span style=\"font-weight: 400;\"> can be used for a range of <\/span><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> tactics, including email marketing, landing page conversion rates, website personalization, <\/span><span style=\"font-weight: 400;\">social media marketing<\/span><span style=\"font-weight: 400;\">, and customer data management.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, using Act!, you can automate your email marketing, create personalised landing pages for lead generation, and use customer relationship management (CRM) features to save customer data. As a result, you can segment your customers more efficiently, track leads easily, and resolve customer issues by connecting them with the right support agents.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In short, if you want to scale your business while drastically reducing costs, marketing <\/span><span style=\"font-weight: 400;\">automation<\/span><span style=\"font-weight: 400;\"> is the way to go.<\/span><\/p>\n<p><a href=\"https:\/\/dev-inproduct.pantheonsite.io\/en-gb\/the-4-best-uses-of-marketing-automation-tools\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-72696 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-3.png\" alt=\"a call out box that says Want to learn more about marketing autmation and leverage it for your business? Read here.\" width=\"1024\" height=\"256\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-3.png 1024w, https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-3-300x75.png 300w, https:\/\/products.act.com\/wp-content\/uploads\/6-2023-Marketing-Trends-You-Cant-Ignore-CO-3-768x192.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">5. Omnichannel marketing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Customers expect brands to offer a seamless transition between different platforms while they&#8217;re searching for products and services. For example, it\u2019s common for shoppers to switch between desktop and <\/span><span style=\"font-weight: 400;\">mobile devices<\/span><span style=\"font-weight: 400;\"> while searching for products on a brand\u2019s website. But many such buyers end up purchasing the product in a physical store.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By providing an omnichannel marketing experience, brands can ensure that customers can continue their product search on any device without disrupting the brand experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is no longer optional. According to studies, <\/span><a href=\"https:\/\/softbankrobotics.medium.com\/how-robots-can-bring-your-omnichannel-retail-strategy-to-life-3e2b4b9cb219\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">45 percent of shoppers<\/span><\/a><span style=\"font-weight: 400;\"> expect in-store sales staff to be knowledgeable about products on the brand\u2019s website or <\/span><span style=\"font-weight: 400;\">social media<\/span><span style=\"font-weight: 400;\"> accounts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Omnichannel applies to other areas of your business as well. For example, customers prefer connecting with the same support agent, regardless of the channel they use. This not only helps you offer a consistent <\/span><span style=\"font-weight: 400;\">customer experience<\/span><span style=\"font-weight: 400;\"> but also gathers priceless customer behavioral data to <\/span><span style=\"font-weight: 400;\">optimize<\/span><span style=\"font-weight: 400;\"> your <\/span><span style=\"font-weight: 400;\">marketing strategy<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">6. Brand storytelling<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">One of the biggest challenges for businesses in the age of AI content is standing out and connecting with customers authentically. The only solution to this is to build a strong brand personality with a compelling story behind it. Many businesses are forging <\/span><span style=\"font-weight: 400;\">partnerships<\/span><span style=\"font-weight: 400;\"> with <\/span><span style=\"font-weight: 400;\">influencers<\/span><span style=\"font-weight: 400;\"> to help amplify their brand and narrative. Others are publishing <\/span><span style=\"font-weight: 400;\">user-generated content<\/span><span style=\"font-weight: 400;\"> where their customers share their experience, usually via video, with your brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your customers must be able to relate to your brand beyond your services. There must be a higher purpose that connects you with your audience and sets you apart in a market where it&#8217;s increasingly difficult to differentiate between robots and humans.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, ask yourself the reason your brand exists beyond profits. For example, some businesses align with social causes like sustainability, veganism, or racial equality. This makes your brand memorable and helps you create a stronger bond with your audience.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What latest marketing trends are you following?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Following trends doesn\u2019t mean you must completely alter your brand\u2019s trajectory or compromise your core beliefs. Instead, you can stay true to your brand values while incorporating new <\/span><span style=\"font-weight: 400;\">digital marketing trends<\/span><span style=\"font-weight: 400;\"> that benefit your business. Following these trends will help you keep up with the competition and strengthen your connection with your audience.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/dev-inproduct.pantheonsite.io\/en-gb\/trial\/act\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-72717 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/Marketing-CTA.png\" alt=\"rectangular call out box that offers a 14 day free trial of Act! \" width=\"1024\" height=\"256\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/Marketing-CTA.png 1024w, https:\/\/products.act.com\/wp-content\/uploads\/Marketing-CTA-300x75.png 300w, https:\/\/products.act.com\/wp-content\/uploads\/Marketing-CTA-768x192.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Blackberry, Nokia, Kodak, Toys-R-Us \u2014 what&#8217;s common among these companies who were once giants in their industries? They failed to innovate and evolve with changing market dynamics. As a result, their competitors left them behind. If you don&#8217;t want that to happen to your business, you must keep an eye on the fast-changing marketing trends [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":72685,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[185],"tags":[623],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 2023 Marketing Trends You Can\u2019t Ignore<\/title>\n<meta name=\"description\" content=\"Wondering where marketing is headed in the next year? 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We&#039;ll cut through the hype and tell you the hottest marketing trends you must follow to stay ahead of your competition.\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Act! Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/products.act.com\/en-gb\/6-2023-marketing-trends-you-cant-ignore\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/products.act.com\/en-gb\/6-2023-marketing-trends-you-cant-ignore\/\"},\"author\":{\"name\":\"Act! 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