{"id":72518,"date":"2023-02-02T10:56:24","date_gmt":"2023-02-02T17:56:24","guid":{"rendered":"https:\/\/www.act.com\/is-the-hybrid-work-model-the-future-of-remote-work\/"},"modified":"2023-04-05T09:24:43","modified_gmt":"2023-04-05T16:24:43","slug":"is-the-hybrid-work-model-the-future-of-remote-work","status":"publish","type":"post","link":"https:\/\/products.act.com\/en-gb\/is-the-hybrid-work-model-the-future-of-remote-work\/","title":{"rendered":"Is the Hybrid Work Model the Future of Remote Work?"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-71488 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/Act-hybrid-work-model-feature.png\" alt=\"\" width=\"640\" height=\"425\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/Act-hybrid-work-model-feature.png 640w, https:\/\/products.act.com\/wp-content\/uploads\/Act-hybrid-work-model-feature-300x199.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Working from home helps employees improve productivity by cutting <\/span><span style=\"font-weight: 400;\">commute times<\/span><span style=\"font-weight: 400;\"> and eliminating distractions. That, in turn, motivates them to get more work done faster. Another <\/span><span style=\"font-weight: 400;\">perk<\/span><span style=\"font-weight: 400;\"> is that they often have the flexibility to modify their work hours, making room for other interests and responsibilities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But these benefits come at the cost of <\/span><span style=\"font-weight: 400;\">face-to-face<\/span><span style=\"font-weight: 400;\"> time and <\/span><span style=\"font-weight: 400;\">employee engagement<\/span><span style=\"font-weight: 400;\">. In a recent survey by the Pew Research Center, <\/span><a href=\"https:\/\/www.pewresearch.org\/social-trends\/2022\/02\/16\/covid-19-pandemic-continues-to-reshape-work-in-america\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">60 percent of<\/span><\/a> <span style=\"font-weight: 400;\">U.S. workers<\/span><span style=\"font-weight: 400;\"> reported feeling less connected to their coworkers due to working from home. Plus, <\/span><span style=\"font-weight: 400;\">remote workers<\/span><span style=\"font-weight: 400;\"> often have a hard time unplugging from work at the end of their <\/span><span style=\"font-weight: 400;\">workday<\/span><span style=\"font-weight: 400;\">. It can take a toll on their <\/span><span style=\"font-weight: 400;\">work-life balance<\/span><span style=\"font-weight: 400;\"> and result in <\/span><span style=\"font-weight: 400;\">burnout<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wouldn\u2019t it be great if you could continue to harness the productivity wins of <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\"> without affecting <\/span><span style=\"font-weight: 400;\">employee engagement<\/span><span style=\"font-weight: 400;\">? That\u2019s what a <\/span><span style=\"font-weight: 400;\">hybrid <\/span><span style=\"font-weight: 400;\">workspace<\/span><span style=\"font-weight: 400;\"> delivers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tech giants like Apple, Google, and <\/span><span style=\"font-weight: 400;\">Microsoft<\/span><span style=\"font-weight: 400;\"> have already announced their <\/span><span style=\"font-weight: 400;\">company culture<\/span><span style=\"font-weight: 400;\"> plans to make <\/span><span style=\"font-weight: 400;\">hybrid work arrangements<\/span><span style=\"font-weight: 400;\"> permanent. Other companies, including Adobe, Atlassian, Spotify, and Uber, have also followed suit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to a <\/span><a href=\"https:\/\/www.mckinsey.com\/capabilities\/people-and-organizational-performance\/our-insights\/what-executives-are-saying-about-the-future-of-hybrid-work\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">McKinsey<\/span><span style=\"font-weight: 400;\"> and Company report<\/span><\/a><span style=\"font-weight: 400;\">, a majority of organizations expect their employees to be <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\"> one to <\/span><span style=\"font-weight: 400;\">four days<\/span><span style=\"font-weight: 400;\"> every week. With nine out of ten organizations planning to combine <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\"> and <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\">, it might be time you consider a <\/span><span style=\"font-weight: 400;\">hybrid working<\/span><span style=\"font-weight: 400;\"> model, too.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Shifting employee expectations<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re planning to ask employees to return to the office, it\u2019s a good idea to think through the parameters around your decision. According to a recent Gallup survey, <\/span><a href=\"https:\/\/www.gallup.com\/workplace\/390632\/future-hybrid-work-key-questions-answered-data.aspx\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">54 percent of employees<\/span><\/a><span style=\"font-weight: 400;\"> working from home will look for another job if their current employer stops offering <\/span><span style=\"font-weight: 400;\">remote work options<\/span><span style=\"font-weight: 400;\">. Now that they\u2019ve experienced the flexibility of <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\">, many workers don&#8217;t want to be confined to the office.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But that doesn\u2019t mean employees want to work exclusively remotely. Over half of the <\/span><span style=\"font-weight: 400;\">respondents<\/span><span style=\"font-weight: 400;\"> in the Gallup survey expect a <\/span><span style=\"font-weight: 400;\">hybrid work environment<\/span><span style=\"font-weight: 400;\"> as a <\/span><span style=\"font-weight: 400;\">new normal<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Employees prefer <\/span><span style=\"font-weight: 400;\">hybrid work<\/span><span style=\"font-weight: 400;\"> because it helps them avoid the commute and balance other responsibilities like caregiving and parenting. Also, it improves the <\/span><span style=\"font-weight: 400;\">employee experience<\/span><span style=\"font-weight: 400;\"> by giving them opportunities to meet their coworkers <\/span><span style=\"font-weight: 400;\">in person<\/span><span style=\"font-weight: 400;\"> and feel more connected to their workplace.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-71523 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/1.png\" alt=\"54 percent of employees working from home will look for another job if their current employer stops offering remote work options.\" width=\"1024\" height=\"256\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/1.png 1024w, https:\/\/products.act.com\/wp-content\/uploads\/1-300x75.png 300w, https:\/\/products.act.com\/wp-content\/uploads\/1-768x192.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">What is hybrid work?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There is no one-size-fits-all <\/span><span style=\"font-weight: 400;\">work policy<\/span><span style=\"font-weight: 400;\"> or definition of <\/span><span style=\"font-weight: 400;\">hybrid work<\/span><span style=\"font-weight: 400;\">. Every organisation can implement a <\/span><span style=\"font-weight: 400;\">hybrid working<\/span><span style=\"font-weight: 400;\"> model based on its unique goals and needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, the common thread across all <\/span><span style=\"font-weight: 400;\">hybrid models<\/span><span style=\"font-weight: 400;\"> is that they offer employees the flexibility to work remotely or <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\">. One of the most common <\/span><span style=\"font-weight: 400;\">hybrid work model<\/span><span style=\"font-weight: 400;\"> examples involves asking your employees to come to the office a few days every week. You can determine when and for how many days they need to be <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\"> or let them decide.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another <\/span><span style=\"font-weight: 400;\">hybrid work model<\/span><span style=\"font-weight: 400;\"> example is where you allow permanent <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\"> for roles that don\u2019t necessarily need to be performed <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\">. Only those employees whose jobs must be done <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\"> come to the office <\/span><span style=\"font-weight: 400;\">full-time<\/span><span style=\"font-weight: 400;\">. You can then host monthly or quarterly <\/span><span style=\"font-weight: 400;\">team-building<\/span><span style=\"font-weight: 400;\"> events to facilitate interaction between <\/span><span style=\"font-weight: 400;\">remote employees<\/span><span style=\"font-weight: 400;\"> and <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\"> workers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When deciding on a model and <\/span><span style=\"font-weight: 400;\">work schedule<\/span><span style=\"font-weight: 400;\">, keep in mind that Gallup found that four in ten employees want the flexibility to choose how many days and which specific days they go to the <\/span><span style=\"font-weight: 400;\">physical office<\/span><span style=\"font-weight: 400;\"> every week. Meanwhile, 38 percent of employees want to be in the office two to <\/span><span style=\"font-weight: 400;\">three days<\/span><span style=\"font-weight: 400;\"> per week.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What are the benefits of a hybrid work model for employers?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A <\/span><span style=\"font-weight: 400;\">hybrid work environment<\/span><span style=\"font-weight: 400;\"> lets you retain these benefits of <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/resources.owllabs.com\/hubfs\/SORW\/SORW_2021\/owl-labs_state-of-remote-work-2021_report-final.pdf?utm_campaign=State%20of%20Remote%20Work%202021&amp;utm_medium=email&amp;_hsmi=180908804&amp;_hsenc=p2ANqtz-_QqLl-7bQetJbJYOdCoskUzSr2pErrPvrTL353dUDu9e3aetTHyMlktMDf-N_opd0g0eg2lZzzzMM4MFaCkoOPa9Edt73hZO7QXJGYUaOVMIId_nk&amp;utm_content=180908804&amp;utm_source=hs_automation\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Enhanced productivity<\/span><\/a><span style=\"font-weight: 400;\">: Ninety percent of employees say they have the same or higher productivity working from home.<\/span><\/li>\n<li><a href=\"https:\/\/www.globenewswire.com\/en\/news-release\/2021\/10\/27\/2322135\/0\/en\/New-Research-Reveals-Remote-Workers-Report-Lower-Employee-Sick-Time-Rates.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Reduced absenteeism<\/span><\/a><span style=\"font-weight: 400;\">: Occupations with high levels of <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\"> availability experienced lower absentee rates and employees reported a higher sense of <\/span><span style=\"font-weight: 400;\">well-being<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Employee satisfaction and <\/span><span style=\"font-weight: 400;\">retention<\/span><span style=\"font-weight: 400;\">: Sixty-five percent of employees want to work in a hybrid or remote environment.<\/span><\/li>\n<li><a href=\"https:\/\/globalworkplaceanalytics.com\/telecommuting-statistics\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Cost savings<\/span><\/a><span style=\"font-weight: 400;\">: Businesses can save an average of $11,000 per <\/span><span style=\"font-weight: 400;\">remote worker<\/span><span style=\"font-weight: 400;\"> each year with a reduction <\/span><span style=\"font-weight: 400;\">in office space<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Hybrid work<\/span><span style=\"font-weight: 400;\"> also lets you hire from a global <\/span><span style=\"font-weight: 400;\">talent pool<\/span><span style=\"font-weight: 400;\">. You\u2019re no longer restricted to specific locations where your company has established offices. Instead, you can recruit talent halfway across the country (or even the world). This can also save you from compensating employees for relocation costs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best part? <\/span><span style=\"font-weight: 400;\">Hybrid work<\/span><span style=\"font-weight: 400;\"> lets you overcome the connectivity and engagement challenges of <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\">. It ensures frequent <\/span><span style=\"font-weight: 400;\">in-person<\/span><span style=\"font-weight: 400;\"> interactions among coworkers and fosters a sense of belonging to the workplace.<\/span><\/p>\n<h2><img decoding=\"async\" class=\"aligncenter wp-image-71530 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/2.png\" alt=\"Ninety percent of employees say they have the same or higher productivity working from home.\" width=\"1024\" height=\"256\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/2.png 1024w, https:\/\/products.act.com\/wp-content\/uploads\/2-300x75.png 300w, https:\/\/products.act.com\/wp-content\/uploads\/2-768x192.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/h2>\n<h2><span style=\"font-weight: 400;\">How to build a hybrid work environment<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Start by providing employees with the right <\/span><span style=\"font-weight: 400;\">collaboration tools<\/span><span style=\"font-weight: 400;\"> to perform their tasks regardless of their location. For instance, a <\/span><a href=\"https:\/\/dev-inproduct.pantheonsite.io\/en-gb\/what-is-crm\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">customer relationship management<\/span><\/a><span style=\"font-weight: 400;\"> (CRM) system can help marketing and <\/span><a href=\"https:\/\/dev-inproduct.pantheonsite.io\/en-gb\/how-to-boost-sales-remote-work-teams\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">sales teams<\/span><\/a><span style=\"font-weight: 400;\"> share and streamline valuable customer data and insights.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a cloud-based platform, sales reps can update a customer\u2019s profile after every interaction, regardless of where they are working. That, in turn, helps <\/span><a href=\"https:\/\/dev-inproduct.pantheonsite.io\/en-gb\/how-the-right-crm-tool-can-help-marketers-working-remotely\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">marketers<\/span><\/a><span style=\"font-weight: 400;\"> identify opportunities to send targeted offers and discounts to customers. They can access and update customer details from any location or device making it easier for <\/span><span style=\"font-weight: 400;\">team members<\/span><span style=\"font-weight: 400;\"> to keep tabs on what their coworkers are doing and plan suitable next steps.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Besides CRM software, your employees will also need project management and workplace communication tools, like <\/span><span style=\"font-weight: 400;\">videoconferencing<\/span><span style=\"font-weight: 400;\">. Talk to them regularly to identify the right tools that will help them work from any location and collaborate with <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\"> employees. Many of these tools likely integrate right into a CRM, again allowing <\/span><span style=\"font-weight: 400;\">remote workers<\/span><span style=\"font-weight: 400;\"> to easily access data and streamline their workflows.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also crucial to strike a balance between <\/span><span style=\"font-weight: 400;\">in-office<\/span><span style=\"font-weight: 400;\"> days and <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\">. Reserve <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\"> days for collaborative tasks like brainstorming and ideation, with meaningful meetings in your <\/span><span style=\"font-weight: 400;\">conference room<\/span><span style=\"font-weight: 400;\">. Once a team locks an idea and decides on the workflow, they can work on the project remotely.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, be sure to recognise and appreciate <\/span><span style=\"font-weight: 400;\">remote workers<\/span><span style=\"font-weight: 400;\"> and provide them with suitable incentives and perhaps even supplies for their <\/span><span style=\"font-weight: 400;\">home offices<\/span><span style=\"font-weight: 400;\">. This will help foster a sense of belonging and help you retain employees. Also, don&#8217;t restrict professional development opportunities to <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\"> employees.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Choose a hybrid future for your business<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-71509 size-full\" src=\"https:\/\/dev-inproduct.pantheonsite.io\/uploads\/Hybrid-Work-Model_SidebySide_121322.png\" alt=\"\" width=\"1024\" height=\"256\" srcset=\"https:\/\/products.act.com\/wp-content\/uploads\/Hybrid-Work-Model_SidebySide_121322.png 1024w, https:\/\/products.act.com\/wp-content\/uploads\/Hybrid-Work-Model_SidebySide_121322-300x75.png 300w, https:\/\/products.act.com\/wp-content\/uploads\/Hybrid-Work-Model_SidebySide_121322-768x192.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">In our <\/span><span style=\"font-weight: 400;\">post-pandemic<\/span><span style=\"font-weight: 400;\"> climate, the <\/span><span style=\"font-weight: 400;\">hybrid work model<\/span><span style=\"font-weight: 400;\"> is <\/span><span style=\"font-weight: 400;\">the future of work<\/span><span style=\"font-weight: 400;\">. Forcing employees to return to the office <\/span><span style=\"font-weight: 400;\">full-time<\/span><span style=\"font-weight: 400;\"> will likely increase turnover while letting them work exclusively at home will likely lead to <\/span><span style=\"font-weight: 400;\">burnout<\/span><span style=\"font-weight: 400;\">. But offering <\/span><span style=\"font-weight: 400;\">flexible work arrangements<\/span><span style=\"font-weight: 400;\"> within a <\/span><span style=\"font-weight: 400;\">hybrid workplace<\/span><span style=\"font-weight: 400;\"> allows you to combine the best of <\/span><span style=\"font-weight: 400;\">on-site<\/span><span style=\"font-weight: 400;\"> and <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\"> without overwhelming your employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re setting up a <\/span><span style=\"font-weight: 400;\">hybrid work environment<\/span><span style=\"font-weight: 400;\"> for your small business, <\/span><a href=\"https:\/\/dev-inproduct.pantheonsite.io\/en-gb\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Act! <\/span><\/a><span style=\"font-weight: 400;\">\u00a0can help your employees collaborate and deliver a seamless customer experience. <\/span><a href=\"https:\/\/dev-inproduct.pantheonsite.io\/en-gb\/trial\/act\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Click here<\/span><\/a><span style=\"font-weight: 400;\"> to try it for free. No download or credit card is required.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Working from home helps employees improve productivity by cutting commute times and eliminating distractions. That, in turn, motivates them to get more work done faster. Another perk is that they often have the flexibility to modify their work hours, making room for other interests and responsibilities.\u00a0 But these benefits come at the cost of face-to-face [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":71491,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[183],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Is the hybrid work model the future of remote work?<\/title>\n<meta name=\"description\" content=\"As the pre-pandemic normal returns, companies face a key dilemma: Do you make in-office work mandatory or embrace a more flexible, hybrid work model?\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is the Hybrid Work Model the Future of Remote Work?\" \/>\n<meta property=\"og:description\" content=\"As the pre-pandemic normal returns, companies face a key dilemma: Do you make in-office work mandatory or embrace a more flexible, hybrid work model?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/products.act.com\/en-gb\/is-the-hybrid-work-model-the-future-of-remote-work\/\" \/>\n<meta property=\"og:site_name\" content=\"Act!\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-02T17:56:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-05T16:24:43+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/products.act.com\/wp-content\/uploads\/Act-hybrid-work-model-feature.png\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"425\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Act! 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